Riverside Group
Job Title: Commercial Property AdvisorContract Type: Fixed term until 30 th September 2024Salary: £32,000 to £35,500 per annumWorking Hours: Full time 35 hours per weekWorking Pattern: Monday to Friday 9am to 5pm/ HybridLocation: CamdenIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description.The difference you will make as a Commercial Property AdvisorYou will be responsible for the day-to-day operations of our commercial property portfolio, being the first point of contact for all commercial tenants, caretakers, contractors, and agents. You will provide an excellent customer focused, professional service to customers, ensuring all legal landlord/freeholder obligations are met, ensuring all relevant fees, charges, notices, and rents are issued in a timely manner and addressing as required any queries in relation to these.About youWe are looking for someone with:

• Experience working in property / housing management. An understanding and working knowledge of relevant legislation: landlord / tenant statutes / responsibilities. Contract law relating to leases.
• Ability to generate strong working relationships with internal customers, tenants, and professional advisers.
• Knowledge of the commercial property sector
• Be numerically and financially proficient

Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.Role ProfileProvide an excellent customer focused service for Riverside’s customers, clients, and properties in management:

• To act as the first point of contact for all tenant queries and those raised by prospective tenants
• To action maintenance requests, raise works orders; arrange access for contractors in a timely and efficient manner, ensuring good communication and accurate exchange of information between Landlord, tenant, and contractors.
• To arrange post repair inspection and any other forms of monitoring to allow assessment of contractor performance. sending relevant information packs and arranging / carrying out viewings.
• To ensure that all new rental properties are correctly added to systems.
• To collect and compile statistical information as required, including on performance indicators and collating performance reports for the service.
• To undertake site visits, home visits and any other outside meetings as required to fulfil the requirements of the post.
• To deputise as requested for the Commercial Property Manager

Proactively manage the commercial property portfolio – including marketing, letting, maintenance, compliance and landlord / tenant functions:To carry out all property management tasks as directed by manager or other appropriate senior manager. To carry out end of tenancy inspections, action any necessary repairs, dilapidations, negotiations, and record and process any deposit deductions in conjunction with the tenant, keeping them always informed. To work as required to address incidents of ASB where they involve or affect a customer, plus to assist as required with incidents relating to other properties. To ensure effective working on ASB with other property management staff and as required take the lead on relevant ASB cases or assist in other cases as is necessary. Ensure compliance with health and safety regulations. To manage parking controls at Riverside Group managed sites to maintain up to date records relevant to all customers and customer contact details. To liaise closely with legal representatives to produce legal documentation.To arrange post repair inspection and any other forms of monitoring to allow assessment of contractor performance.To execute renewals and lease terminations including dilapidations for the commercial portfolio To carry out end of tenancy inspections, action any necessary repairs, dilapidations, negotiations, and record and process any deposit deductions in conjunction with the tenant, keeping them always informed. To ensure that regular estate and property inspections are carried out, taking prompt and effective action to rectify any issues in

Riverside Group
Job Title: Commercial Property AdvisorContract Type: Fixed term until 30 th September 2024Salary: £32,000 to £35,500 per annumWorking Hours: Full time 35 hours per weekWorking Pattern: Monday to Friday 9am to 5pm/ HybridLocation: CamdenIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description.The difference you will make as a Commercial Property AdvisorYou will be responsible for the day-to-day operations of our commercial property portfolio, being the first point of contact for all commercial tenants, caretakers, contractors, and agents. You will provide an excellent customer focused, professional service to customers, ensuring all legal landlord/freeholder obligations are met, ensuring all relevant fees, charges, notices, and rents are issued in a timely manner and addressing as required any queries in relation to these.About youWe are looking for someone with:

• Experience working in property / housing management. An understanding and working knowledge of relevant legislation: landlord / tenant statutes / responsibilities. Contract law relating to leases.
• Ability to generate strong working relationships with internal customers, tenants, and professional advisers.
• Knowledge of the commercial property sector
• Be numerically and financially proficient

Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.Role ProfileProvide an excellent customer focused service for Riverside’s customers, clients, and properties in management:

• To act as the first point of contact for all tenant queries and those raised by prospective tenants
• To action maintenance requests, raise works orders; arrange access for contractors in a timely and efficient manner, ensuring good communication and accurate exchange of information between Landlord, tenant, and contractors.
• To arrange post repair inspection and any other forms of monitoring to allow assessment of contractor performance. sending relevant information packs and arranging / carrying out viewings.
• To ensure that all new rental properties are correctly added to systems.
• To collect and compile statistical information as required, including on performance indicators and collating performance reports for the service.
• To undertake site visits, home visits and any other outside meetings as required to fulfil the requirements of the post.
• To deputise as requested for the Commercial Property Manager

Proactively manage the commercial property portfolio – including marketing, letting, maintenance, compliance and landlord / tenant functions:To carry out all property management tasks as directed by manager or other appropriate senior manager. To carry out end of tenancy inspections, action any necessary repairs, dilapidations, negotiations, and record and process any deposit deductions in conjunction with the tenant, keeping them always informed. To work as required to address incidents of ASB where they involve or affect a customer, plus to assist as required with incidents relating to other properties. To ensure effective working on ASB with other property management staff and as required take the lead on relevant ASB cases or assist in other cases as is necessary. Ensure compliance with health and safety regulations. To manage parking controls at Riverside Group managed sites to maintain up to date records relevant to all customers and customer contact details. To liaise closely with legal representatives to produce legal documentation.To arrange post repair inspection and any other forms of monitoring to allow assessment of contractor performance.To execute renewals and lease terminations including dilapidations for the commercial portfolio To carry out end of tenancy inspections, action any necessary repairs, dilapidations, negotiations, and record and process any deposit deductions in conjunction with the tenant, keeping them always informed. To ensure that regular estate and property inspections are carried out, taking prompt and effective action to rectify any issues in